
To many US consumers, Starbucks had been the brand you hate to love.
The morning Starbucks ritual became unavoidable, partly because it felt like something special, but also because their ubiquity made it increasingly difficult to go anywhere else.
So, in the current frenzy of news attention, apart from the annoying complexity of the puns “Starbucks trying to put steam back into the foam of shareholder concerns” etc. it’s interesting to hear the consumer perspective as they are vox-popped on their way to work.
Everyone seems, almost overnight, to have come to the consensus that it’s just too expensive, and has been all along. And the looks on many faces suggest they are surprised it’s taken so long to realize.
The original Starbucks logo was famously topless, before corporate discretion lengthened her hair. Events during the past few weeks appear, at least temporarily, to have revealed the brand’s boobs.
Starbucks cautious for 2008 (Via Reuters)
Starbucks goal: recapture its early buzz (Via International Herald Tribune)
The sub-paragraphs of this BBC article sum up its woes in 7 words … Cannibalising, Ubiquitous, Image problem, ‘Easy to copy’ (Via BBC)
Meanwhile, shareholders look forward to the details of a transformation plan, including “five bold innovations” to be delivered by CEO Howard Schultz on 19 March…